Top 5 least favourite feedback messages

5. any feedback/error report by an English speaker featuring txtspk or atrocious spelling.
4. people who assume everything is a vast conspiracy to get money our of their wallets without doing any work.
3. people who report an error and what it was or where it happened but not both.
2. Americans who think there's some vast gulf in customer service between Europe and the US: “Maybe your performance is acceptable in Europe, but in the U.S. it is not.”
1. people who say “I had an error” and nothing else.

Comments

Mattt Mattt wrote:

Is number five not every single feedback message you've ever received?

The worst is playing WoW. I want to claw my eyes out when I read the chat in that game.

Sunday 05 June 00:01

Auz Auz wrote:

No. We have a fair amount of feedback from people who don't speak English as a first language.

Sunday 05 June 12:16

Mattt Mattt wrote:

Whoops. I guess I meant, "Is number five not every single feedback message you've ever received [from an English speaker]?

Tuesday 07 June 06:55

Auz Auz wrote:

Nah... a lot of people just paste the error message. Though even then typing the subject can cause problems - yesterday we had a “Softwear error” report.

Tuesday 07 June 08:16

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