Archive for June of 2005

Top 5 least favourite feedback messages

June 03, 2005
5. any feedback/error report by an English speaker featuring txtspk or atrocious spelling.
4. people who assume everything is a vast conspiracy to get money our of their wallets without doing any work.
3. people who report an error and what it was or where it happened but not both.
2. Americans who think there's some vast gulf in customer service between Europe and the US: “Maybe your performance is acceptable in Europe, but in the U.S. it is not.”
1. people who say “I had an error” and nothing else.

The longest day

June 03, 2005
Oi vey, what a long day yesterday was.

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